Konferensartikel

Discovering Educational Potential Embedded in Community Question Answering

Ivan Srba
Slovak University of Technology in Bratislava, Faculty of Informatics and Information Technologies, Bratislava, Slovakia

Mária Bieliková
Slovak University of Technology in Bratislava, Faculty of Informatics and Information Technologies, Bratislava, Slovakia

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Ingår i: Proceedings from the First International Workshop on Educational Knowledge Management (EKM 2014), Linköping, November 24, 2014

Linköping Electronic Conference Proceedings 104:1, s. 1--10

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Publicerad: 2014-11-18

ISBN: 978-91-7519-218-5

ISSN: 1650-3686 (tryckt), 1650-3740 (online)

Abstract

Community Question Answering (CQA) systems, such as Yahoo! An-swers or Quora, are mostly perceived and studied from their primary knowledge sharing perspective. In spite of that, CQA systems have also a potential to become an effective means for people to acquire new knowledge. In the present, we can witness initial efforts on taking advance of this secondary perspective as CQA concepts have been recently applied in several educational applications. How-ever, these educational systems take quite different approaches to the transition of CQA concepts from the open web to organizational and educational environ-ments. One of possible reasons is that it is not clear which aspects of the question answering process have the best potential for knowledge acquisition. Therefore, we performed a study with a dataset obtained from CQA system Stack Overflow, in which we identified three scenarios that positively leads to improvement of users’ expertise. The results of the study provide us with a better understanding how CQA systems can be applied as nontraditional learning environments.

Nyckelord

Community Question Answering; Informal Learning; Knowledge Sharing; Stack Overflow

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