Konferensartikel

Multimodal communication in intercultural health care interactions

Elisabeth Ahlsén
University of Gothenburg, Gothenburg, Sweden

Nataliya Berbyuk Lindström
University of Gothenburg, Gothenburg, Sweden

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Ingår i: NEALT Proceedings. Northern European Association for Language and Technology; 4th Nordic Symposium on Multimodal Communication; November 15-16; Gothenburg; Sweden

Linköping Electronic Conference Proceedings 93:6, s. 39-46

NEALT Proceedings Series 21:6, p. 39-46

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Publicerad: 2013-10-29

ISBN: 978-91-7519-461-5

ISSN: 1650-3686 (tryckt), 1650-3740 (online)

Abstract

This paper investigates and discusses the role of multimodal communication; especially gesture and facial expressions; in intercultural doctor-patient interactions. Three main phases of typical doctor-patient interactions were studied in a database of recorded interactions between foreign physicians in Sweden and their Swedish patients. The phases were analyzed from the point of view of (i) communicative challenges and (ii) the functions of multimodal communication in each of the phases. Types of content; levels of intentionality and different types of signs are discussed and the discussed functions are exemplified with extracts from the database.

Nyckelord

multimodal; gesture; health care interaction

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