Bo Enquist
Service Research Center, Karlstad University, Karlstad, Sweden
Bo Edvardsson
Service Research Center, Karlstad University, Karlstad, Sweden
Lars-Uno Roos
Volvo 3P, Göteborg, Sweden
Ulrik Orstadeus
Volvo 3P, Göteborg, Sweden
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Published in: 11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden
Linköping Electronic Conference Proceedings 33:19, p. 215-221
Published: 2008-12-09
ISBN:
ISSN: 1650-3686 (print), 1650-3740 (online)
Values-based service; corporate values; CSR; SD; service innovation; value-in-use
