Very often today people are depending on distant social communication to maintain contact with their working groups or families. This distant communication happens often very abruptly without any awareness signal in advance. This paper presents a Wizard-of-Oz user study based on awareness signals, specifically illumination and sound effects, which were triggered by an experimenter before the communication started. Participants had to test a distant vs. a close light vs. a sound effect vs. combination of light-sound vs. absence of any signals. Although the distant light was in the periphery of the focused attention of the users, it was generally better accepted, though less perceptible than the close light. Promising results towards “peripheral awareness“ show that the existence of triggered awareness signals in the unobtrusive periphery transmit a communication message fluently to the users.
[1] J. Van de Ven, D. Anastasiou, F., Dylla, C. Freksa and S. Boll, “The SOCIAL Project. Approaching Spontaneous Communication in Distributed Work Groups” Proceedings of Ambient Intelligence Conference, 2015.
[2] S. Kiesler and J.N. Cummings, “What do we know about proximity and distance in work groups? A legacy of research”, Distributed work, 1, pp. 76–109, 2002.
[3] L. Atzori, An. Iera and G.Morabito, “From “Smart Objects” to “Social Objects”: The Next Evolutionary Step of the Internet of Things”, IEEE Communications, 52, pp. 97–105, 2014.
[4] P. Markopoulos, B. De Ruyter and W. Mackay, Awareness systems: advances in theory, methodology, and design. Human-Computer Interaction Series. Springer London, London, 2009.
[5] P. Dourish and S.A. Bly “Portholes: Supporting awareness in a distributed work group” Proceedings of CHI, pp. 541–547, 1992.
[6] K. Karahalios and J.S. Donath, “Telemurals: linking remote spaces with social catalysts” Proceedings of CHI, pp. 614–622, 2003.
[7] N., Streitz, C. Röcker, T. Prante, R. Stenzel and D. van Alphen, “Situated Interarction with Ambient Information: Faciliating Awareness and Communication in Ubiquitous Work Environments” Tenth International Conference on Human-Computer Interaction (HCI International 2003). Citeseer, 2003.
[8] C.Gutwin and S. Greenberg, “Workspace Awareness for Groupware” Proceedings of the Human Computer Factors in Computing Systems (CHI 1996), ACM Press, 208–209. 1996.
[9] C.Gutwin and S. Greenberg, “A Descriptive Framework of Workspace Awareness for Real-Time Groupware”. Computer Supported Cooperative Work, Kluwer Academic Press, 2001.
[10] D.A. Sumikawa, Guidelines for the integration of audio cues into computer user interfaces. Lawrence Livermore National Lab., CA, 1985.
[11] ED. Mynatt, M. Back, R. Want, M. Bear, and Ellis, JB, “Designing Audio Aura”, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 1998.
[12] Z. Sun et al. “PANDAA: physical arrangement detection of networked devices through ambient-sound awareness” Proceedings of the 13th international conference on Ubiquitous computing, pp. 425–434, 2011.
[13] A.Kainulainen, M. Turunen, and J. Hakulinen, “Awareness information with speech and sound” Awareness Systems-Advances in Theory, Methodology and Design, pp. 231–256, 2009.
[14] M. Sartison, Kommunikation über Audiosignale zwischen räumlich entfernten Gruppen (Communication by means of audio signals between spatially remote groups), MA thesis, University of Oldenburg, 2016.
[15] H. Müller, et al., “Ambix: Designing ambient light information displays” Proceedings of Designing Interactive Lighting workshop at DIS, ACM, 2012.
[16] B. Ehrhardt, Lenkung der Aufmerksamkeit auf eine potentielle Kommunikationssituation im Büroalltag (Awareness control to a potential communication situation at workplace), BA thesis, University of Oldenburg, 2015.
[17] J. Mankoff, A.K. Dey, G. Hsieh, J.A. Kientz, S. Lederer and M. Ames, “Heuristic evaluation of ambient displays” Proceedings of CHI, 169–176, 2003.
[18] A. Vinciarelli, M. Pantic, M. and H. Bourlard, “Social signal processing: Survey of an emerging domain” Image and Vision Computing, 27, 12, pp. 1743–1759, 2009.
[19] T. Wallbaum, J. Timmermann, W. Heuten and S. Boll, “Forget Me Not: Connecting Palliative Patients and Their Loved Ones” Proceedings of CHI Extended Abstracts, pp. 1403–1408, 2015