E. Uhlmann
Institute for Machine Tools and Factory Management, Technische Universität Berlin, Berlin, Germany
C. Stelzer
Institute for Machine Tools and Factory Management, Technische Universität Berlin, Berlin, Germany
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Published in: Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden
Linköping Electronic Conference Proceedings 77:30, p. 237-243
Published: 2012-10-11
ISBN: 978-91-7393-381-0
ISSN: 1650-3686 (print), 1650-3740 (online)
Industrial Product-Service System (IPS²) delivers industrial; customized solutions. By the analysis of customer needs by the IPS² provider an IPS² business model is defined; which affects the entire lifecycle phases.
This paper gives a definition of an IPS² business model; presents identified influences for different business models; extract seven significant questions and describe a tool for the identification of suitable IPS² business models. In the early stage of the IPS² development the requirements of the customer are mainly fuzzy and have to be specified in the following phases. It is shown how the questions are designed concerning these facts.
Industrial Product-Service Systems; IPS²; IPS² development; IPS² business models; customer business needs
