Mesut Kumru
Department of Industrial Engineering, Dogus University Kadikoy, Istanbul, Turkey
P?nar K?hcogullar?
Department of Industrial Engineering, Kocaeli University Izmit, Kocaeli, Turkey
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Published in: 10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden
Linköping Electronic Conference Proceedings 26:42, p.
Published: 2008-02-15
ISBN:
ISSN: 1650-3686 (print), 1650-3740 (online)
Continuous improvement in product quality and productivity can only be realized by means of systematic analyses and optimization of all of the industrial production processes. Capable production processes and ergonomically designed workplaces provide the basis for the manufacture of products of consistently high quality and productivity. This can be approached under business process management; which refers to activities performed by organizations to manage and improve the business processes; intends to increase productivity and efficiency in business processes by means of developing a central continuous improvement system on critical business processes. For this purpose; it needs to determine the process goals; measure the outcomes properly; compare the outcomes with the goals; collect new improvement suggestions; then make applications and provide progress by continuous questioning. Process improvement plays a key role in this broad scope of business process management.
Business process management; process improvement; ergonomic design; motion study; ergonomic risk mapping; work life quality
