Yvonne Yeo
National University of Singapore, Singapore
Jiaying Chew
National University of Singapore, Singapore
Jung-Joo Lee
National University of Singapore, Singapore
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Published in: Service Design Geographies. Proceedings of the ServDes.2016 Conference
Linköping Electronic Conference Proceedings 125:48, p. 537-543
Published: 2016-05-17
ISBN: 978-91-7685-738-0
ISSN: 1650-3686 (print), 1650-3740 (online)
Recently, there have been a number of design collaboration projects between government agencies and external design experts in many parts of the world. The Singapore government is known for its effectiveness and efficiency. Design collaboration projects are mainly initiated by top management in the government. In its early stage of adopting design, it is ever now important for the Singapore government to diagnose its current state of understanding of the true roles of design, conditions needed for nurturing design capabilities and set future directions they need to head towards. With this aim, this paper looks into recent design collaboration projects between a Ministry and a University in Singapore, to investigate challenges and opportunities in creating sustainable impact after the collaboration. By doing so, we believe that the government can truly benefit from the adoption of design for citizen-centred transformation.
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