Giulia Calabretta
Delft University of Technology, Deft, The Netherlands
Christine De Lille
Delft University of Technology, Deft, The Netherlands
Caroline Beck
Delft University of Technology, Deft, The Netherlands
Jurgen Tanghe
Delft University of Technology, Deft, The Netherlands
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Published in: Service Design Geographies. Proceedings of the ServDes.2016 Conference
Linköping Electronic Conference Proceedings 125:8, p. 91-104
Published: 2016-05-17
ISBN: 978-91-7685-738-0
ISSN: 1650-3686 (print), 1650-3740 (online)
In this paper we attempt to contribute to this research gap by proposing design professionals as enablers of the servitization transition, and the design approach to service innovation as a set of tools and practices that product-centric organizations can use for service innovation and effective implementation.
