Conference article

The paper discusses the connections between social innovation and design practice/research outlining possible challenges for innovating in the service field. Social Innovation is one of the most promising frameworks for delivering service innovation that is receiving increasing attention from governments; academy; and businesses alike. Design is described as a privileged path to innovation; because it can establish a link with creativity and outline more efficient processes. The paper aims to provide a platform for discussion and learning that can ground a connection between the two topics. Moreover; it offers a critique of what has been achieved while highlighting the main questions for future development.

social innovation; service innovation; collaborating; participating; networking