Conference article

The act of giving – Sur. A service for sharing and co-producing gifts

Giulia Bencini
Saluzzo, Italy

Kuno Prey
Faculty of Design and Art, Free University of Bozen-Bolzano, Italy

Alvise Mattozzi
Faculty of Design and Art, Free University of Bozen-Bolzano, Italy

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Published in: ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes.2018 Conference, 18-20 June, Milano, Italy

Linköping Electronic Conference Proceedings 150:28, s. 338-356

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Published: 2018-07-05

ISBN: 978-91-7685-237-8

ISSN: 1650-3686 (print), 1650-3740 (online)

Abstract

Sur is the prototype of a relational service for gift production. Sur is aimed at articulating, nourishing and strengthening relationships between the giver and the receiver of the gift. The co-production of personalised gifts is supervised and guided by a designer and supported by a network of crafts(wo)men-makers. Sur provides the opportunity not only to reflect upon the issue “sharing and collaborating”, but also, more in general, upon the role of gifts within services and especially within relational services.

Keywords

co-creation, eco-social design, gift, relational services

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