Conference article

Includi.MI: Local government and social entrepreneurship for an inclusive city

Denise Di Dio
Politecnico di Milano, School of Management - Department of Management, Economics and Industrial Engineering, Italy

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Published in: ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes.2018 Conference, 18-20 June, Milano, Italy

Linköping Electronic Conference Proceedings 150:54, p. 649-653

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Published: 2018-07-05

ISBN: 978-91-7685-237-8

ISSN: 1650-3686 (print), 1650-3740 (online)


Includi.MI is a project aimed at strengthening local ecosystems for social innovation, with the concrete ambition to help local public authorities and social entrepreneurship to become promoters of innovative outcome-based partnership schemes. The project consists of a mapping exercise and a tailor-made capacity building programme conveyed to civil servants and social innovators through an experimental learning method. By taking a multidisciplinary approach, Includi.MI aims at generating new relationships, knowledge, and opportunities to improve territorial cohesion and to make Milan capable of tackling new social challenges in a radically new way.


social innovation, ecosystem, public policy, capacity building


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