Conference article

Service Design can contribute to Spatial Design not only through data collection from the involved stakeholders and their demands analysis but also through the improvement of methods and tools to engage final users, to trigger interactions among them, to stimulate ways of conceiving and creating new living and working lifestyles and social environments. An especially challenging task emerges from the enhancement of programs and facilities particularly affected by transformations and new configurations of learning and research environments. This paper focuses on the definition of tailor-made methods and tools merging the contribution of Service and Spatial Design for the meta-design development of the new scientific campus of the Università degli Studi di Milano to be built on the former Milano Expo 2015 site.

participatory design, community engagement, co-design, capability development, human experience sense-making, multidisciplinary research, learning & teaching environments, higher education facilities, meta-design