Conference article

Service design methods and tools as support to the participatory definition of the meta-design brief of a contemporary integrated campus

Barbara Camocini
Department of Design, Politecnico di Milano, Italy

Luisa Collina
Department of Design, Politecnico di Milano, Italy

Laura Daglio
Department of Design, Politecnico di Milano, Italy

Martina Mazzarello
Department of Design, Politecnico di Milano, Italy

Paola Trapani
Department of Design, Politecnico di Milano, Italy

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Published in: ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes.2018 Conference, 18-20 June, Milano, Italy

Linköping Electronic Conference Proceedings 150:61, s. 726-735

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Published: 2018-07-05

ISBN: 978-91-7685-237-8

ISSN: 1650-3686 (print), 1650-3740 (online)

Abstract

Service Design can contribute to Spatial Design not only through data collection from the involved stakeholders and their demands analysis but also through the improvement of methods and tools to engage final users, to trigger interactions among them, to stimulate ways of conceiving and creating new living and working lifestyles and social environments. An especially challenging task emerges from the enhancement of programs and facilities particularly affected by transformations and new configurations of learning and research environments. This paper focuses on the definition of tailor-made methods and tools merging the contribution of Service and Spatial Design for the meta-design development of the new scientific campus of the Università degli Studi di Milano to be built on the former Milano Expo 2015 site.

Keywords

participatory design, community engagement, co-design, capability development, human experience sense-making, multidisciplinary research, learning & teaching environments, higher education facilities, meta-design

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