Tatsunori Hara
Dept. Of Precision Engineering, The University of Tokyo, Japan
Tamio Arai
Dept. of Precision Engineering, The University of Tokyo, Japan
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Published in: Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden
Linköping Electronic Conference Proceedings 77:24, p. 189-194
Published: 2012-10-11
ISBN: 978-91-7393-381-0
ISSN: 1650-3686 (print), 1650-3740 (online)
Most market entities around us are shifting to complex combination of products and services; particularly in advanced countries. In PSS (Product/Service-System) research; modular representation has not been studied in detail; although we could understand the basic concept of a PSS because of extensive literature. In this paper; we model and analyze eight well-known types of PSSs from three viewpoints: the state of receivers; functions; and attributes of entities. As a result; the following are described along with the corresponding models: characteristics of each type; transitions from typical product sales; and differences among types. This result will contribute to configuring modules of product-service combination toward a design of new PSS.
Classification of PSS; Service Engineering; Function and attribute; computer-aided design
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