Conference article

Diffusion of ISO 9000 and ISO 14000 Certification: An Analysis of Italian Commodity Sectors

Fiorenzo Franceschini
Politecnico di Torino, Italy

Maurizio Galetto
Politecnico di Torino, Italy

Luca Mastrogiacomo
Politecnico di Torino, Italy

Luciano Viticchiè
Politecnico di Torino, Italy

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Published in: 10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden

Linköping Electronic Conference Proceedings 26:74, p.

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Published: 2008-02-15


ISSN: 1650-3686 (print), 1650-3740 (online)


Currently the interest of public and private companies and organizations for ISO 9000 certification is growing more and more (ISO 9000; 2000; ISO 9000-1; 1994). Although being worldwide spread; ISO certification diffusion is not uniform (Franceschini; Galetto; Cecconi; 2006). In Italy; ISO 9000 and ISO 14000 certification does not seem to suffer any setback (Table I) (ISO; 2001; 2002; 2003; 2004; 2005; 2006). In particular; ISO 9000 certification is swiftly increasing in number reminding Far East countries trend of certification diffusion. Though being more recent; ISO 14000 certification seems to be ready for a similar development trend (ISO; 2001; 2002; 2003; 2004; 2005; 2006).

It is interesting to deeply analyse Italian reality in order to understand whether ISO 9000 and ISO 14000 certification is homogeneously spread in all commodity sectors. The aim of this paper is also to highlight if and how each commodity sector enjoyed benefits from its quality or environment management system. A lot of researchers considered the certification phenomenon in different production contexts; pointing out specific peculiarities: chemical and pharmaceutical sector (Biniecka; Campana; Iannilli; 2005); oil-petroleum sector (Price; 1999); tourist sector (Chan; Wong; 2006); electronic sector (Quazi; Khoo; Tan; Wong 2001); food sector (Boudouropoulos; Arvanitoyannis;1999); agricultural sector (Wall; Weersink; Swanton 2001).


ISO 9000 diffusion; ISO 14000 diffusion; Quality systems; Quality management; Commodity sectors


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