Conference article

Evolution of Quality Vision

Mansoor Al Awar
e-TQM College, Dubai - UAE

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Published in: 10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden

Linköping Electronic Conference Proceedings 26:77, p.

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Published: 2008-02-15


ISSN: 1650-3686 (print), 1650-3740 (online)


Dubai; a port city of the United Arab Emirates in the Gulf; is policed by the Dubai Police Force (DPF). Also known as the Eastern gate of the Gulf States; this coastal city faces security threats like:

  1. Geographical: DPF has to oversee the coastal city with an area of roughly 4 Km2 and a coastline of about 700 Km.
  2. Emigration: Mass emigration from the region; given the high population density; low national income and scarce job opportunities in the neighbouring countries. This can be considered as the centrifugal force engulfing the city.
  3. Immigration: Dubai is a labour magnet due to its high national income; low population density and abundant job opportunities. High immigration acts as centripetal force and poses a grave security threat.

In the wake of increasing legal and illegal immigration; coupled with the resultant high population density; a cultural change is inevitable in the city. Currently; Dubai is populated with an assortment of people with different cultures; values and languages. DPF has to counter these forces by evolving and adopting quality policing towards offering better services to the public.


Evolution of Quality Vision


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