Conference article

Where do Visualization meet User-centred design? — Exploring the tension between innovative design ideas and user preferences and innovation

Jan Gulliksen
Royal Institute of Technology (KTH), Sweden

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Published in: Proceedings of SIGRAD 2011. Evaluations of Graphics and Visualization — Efficiency; Usefulness; Accessibility; Usability; November 17-18; 2011; KTH; Stockholm; Sweden

Linköping Electronic Conference Proceedings 65:3, p. 13-13

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ISBN: 978-91-7393-008-6

ISSN: 1650-3686 (print), 1650-3740 (online)


One of the fundamentals of user-centred design and participatory design; in particular is the active involvement of users in the design and development process. However; users are often considered to lack capabilities of being innovative and to be able to see beyond what they currently have in front of them. On the other hand; when working with visualization; innovative ideas of new ways of displaying information may be brought up; far beyond what users could ever have imagined.

The purpose of this talk is to contrast the essential parts of user-centred design with the innovation capabilities required to visualize information in new ways and to explore the tension between these two fields. Could there be such a thing as user-centred information visualization; or are the two different fields pulling in completely different directions?


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