Alireza Ajdari
School of Industrial Design, University of Tehran, Iran
Parisa Katouzian
Islamic Azad University of Central Tehran Branch, Iran
Nasser Koleini Mamaghani
Department of Industrial Design, School of Architecture and Environmental Design, Iran University of Science and Technology, Iran
Ladda ner artikel![](/images/PDF_24.png)
Ingår i: KEER2014. Proceedings of the 5th Kanesi Engineering and Emotion Research; International Conference; Linköping; Sweden; June 11-13
Linköping Electronic Conference Proceedings 100:79, s. 943-951
Publicerad: 2014-06-11
ISBN: 978-91-7519-276-5
ISSN: 1650-3686 (tryckt), 1650-3740 (online)
This paper tries to seek possibilities and challenges of applying Kansei Engineering method as a tool to investigate affective aspects of Empathic Design. This trend has been introduced strongly as a holistic approach in Design Studies and there were some proposals for Functional Aspects of This trend; such as activity theory. However design researchers claim that affective aspects are not well considered in this new approach and tools and techniques are needed. In this paper the case study was chosen from children for blood sampling test procedure in the medical centers. The emotional aspect was assessed through Kansei Engineering. Four series of questionnaires were distributed toward them. Their choice and their emotional reactions were gathered and recorded. In one of them; Likert rating was also used for assessing the role. Based on such data gathering procedure; some precious verbal protocols could be generated from users .Also some cartoon characters were more inspiring for children. The results were applied in designing a new service experience for blood sampling procedure for children; and some preliminary responses are included for further investigation. The value of this paper would be helpful for researchers in Empathic design approach; for emotional aspects of such a trend.
Engeström; Y. (1987). Learning by expanding. An activity-theoretical approach to developmental research; Helsinki;Orienta-Konsultit.
Chen; C. B. (2012). An Approach to Empathic Design for Assistive Technology.
Coad; J.; & Coad; N. (2008). Children and young people’s preference of thematic design and color for their hospital environment. Journal of Child Health Care; 12(1); 33-48.
Gaskell; S.; Binns; F.; Heyhoe; M.; & Jackson; B. (2005). Taking the sting out of needles: education for staff in primary care. Paediatric nursing; 17(4); 24.
Hartono; m.; Chuan; T. K.; Peacock; J. B. (2012). Cultural Differences in Applying Kansei Engineering to Services; Southeast Asian Network of Ergonomics Societies Conference (SEANES).
Humphrey; G. B.; Boon; C. M.; & van de Wiel; H. B. (1992). The occurrence of high levels of acute behavioral distress in children and adolescents undergoing routine venipunctures. Pediatrics; 90(1); 87-91.
John; R. A.; Simons; L. P.; & Bouwman; W. A. G. A. (2009). Designing and Testing Service Experiences (Mobile; Web; Public Displays) for Airport Transit. Proceeding of the 22nd Bled eConference eEnablement.
Katja Battarbee; Jane Fulton Suri; and Suzanne Gibbs Howard; IDEO; January 9; 2014.
Koskinen; I.; Battarbee; K.; & Mattelmäki; T. (2003). Empathic design: User experience in product design. Helsinki: IT Press.
Kouprie; M.; & Visser; F. S. (2009). A framework for empathy in design: stepping into and out of the user’s life. Journal of Engineering Design; 20(5); 437-448.
Nardi; B.; (1992). Context and Consciousness: Activity Theory and Human-Computer Interaction; MIT Press; Cambridge.
Postma; C.; Lauche; K.; & Stappers; P. J. (2012). Social Theory as a Thinking Tool for Empathic Design. Design Issues; 28(1); 30-49.
Schütte; S. (2005). Engineering emotional values in product design: kansei engineering in development (Doctoral dissertation; Linköping).
Stuart; F. I.; & Tax; S. (2004). Toward an integrative approach to designing service experiences: lessons learned from the theatre. Journal of Operations Management; 22(6); 609-627.
Tharangie; K. G. D.; Kumara KG K; Jayasinghe I; Marasinghe C A; & Yamada; K. (2008); Kansei Color Associations for an Interactive Learning Environment for Children; SCIS & ISIS; TH-B2-4.
Tharangie; K. G. D.; Marasinghe; A.; & Yamada; K. (2009). When Children Sense in Colors: Determinants of Color-Emotion Associations. In Biometrics and Kansei Engineering. ICBAKE 2009.
Wang; S. H.; & Hwang; S. H. (2012). A Case Study of Empathic Design; 17th International Conference on Learning / Creative and Imaginative Futures for Schooling; Hong Kong.
Wiberg; M.; & Olsson; C. (1999). Designing artifacts for context awareness. In Proceedings of IRIS (Vol. 22; pp. 49-58).