Konferensartikel

Favelas in Rio de Janeiro are places characterized by the lack of infrastructure and access to services. Nevertheless; when looking more closely at these communities; it becomes apparent the power that their social fabric has to create solutions; opening field for the emergence of social innovations. In fact; preliminary research suggests a set of cases where people are already imagining and conceiving a new generation of services within these communities. This article introduces a research about services that arise from social innovations initiatives within favelas of Rio de Janeiro. More precisely; it describes how locals; using social networks connections inside favelas; can design services and how service design can be inspired from these cases to suggest ideas of new service models. In order to illustrate that; a study case about Favela Orgânica is presented; a service born in the Favela of Babilônia that promotes new ways to deal with food.

service design; social innovation; creative communities