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A Methodology for Adopting Product Service Systems as a Competitive Strategy for Manufacturer

G.C.J. Ang
Product Innovation and Development, Singapore Institute of Manufacturing Technology, Singapore

T. Baines
Cranfield Innovative Manufacturing Centre, Cranfield University, UK

H. Lightfoot
Cranfield Innovative Manufacturing Centre, Cranfield University, UK

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Ingår i: Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Linköping Electronic Conference Proceedings 77:63, s. 489-496

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Publicerad: 2012-10-11

ISBN: 978-91-7393-381-0

ISSN: 1650-3686 (tryckt), 1650-3740 (online)

Abstract

This paper presents the overview of a research program of the development of a new Product-Service Systems Evaluation (PSSE) methodology. The aim of the PSSE Methodology is to assist manufacturer to asses whether the adoption of a PSS is a good competitive strategy. The paper briefly reviews existing literature related to Servitization and PSS. It describes the competitive elements of a PSS competitive strategy and its performance criteria. Results of the case studies conducted in Singapore to understand the awareness of PSS concept and the requirement sets of the delivery mechanism of the new PSSE methodology are presented. The structure of the new PSSE methodology is briefly outlined at the end of the paper.

Nyckelord

Servitization; Product-Service Systems; PSS; Competitive Strategy; Manufacturing Operation Methodology

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