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Building Networks for Delivering Integrated Product-Service Offerings (IPSOs)

M. A. Abdullah
Integrated Product Development, Department of Machine Design, KTH, Royal Institute of Technology, Stockholm, Sweden

A. Öhrwall Rönnbäck
Department of Management and Engineering, Linköping University, Sweden

G. Ölundh Sandström
Integrated Product Development, Department of Machine Design, KTH, Royal Institute of Technology, Stockholm, Sweden

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Ingår i: Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Linköping Electronic Conference Proceedings 77:64, s. 499-506

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Publicerad: 2012-10-11

ISBN: 978-91-7393-381-0

ISSN: 1650-3686 (tryckt), 1650-3740 (online)

Abstract

The paper describes the effect of forming business networks and collaborations for the purpose of developing an Integrated Product-Service Offering (IPSO) using the Product/Service Systems (PSS). The research method is an in-depth case study of a joint venture formed by four companies developing a new technology for chemical extraction from water sludge waste within the pulp and paper industry. Combining literature from PSS; network theories and collaborative product development; this paper puts forward the benefits for SMEs to collaborate in business networks and produce IPSOs when introducing a new technology in an emerging market. The case study shows that working towards the new market would not have been possible if each party acted individually or maintained their traditional buyer-supplier-operator roles; and that IPSOs can reduce the business risk.

Nyckelord

Product/Service Systems (PSS); Business-driven Networks; Collaborative Product Development (CPD)

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