Konferensartikel

In the contribution a new product-service system business model for production equipment is discussed. It is based on a value network; which enables lasting partnership and collaboration among a customer; OEM; suppliers and service providers; and is focused on production performance and equipment utilization by providing products and related services. It is expected that due to synergetic effects of collaboration better equipment utilization could be achieved and thus additional value generated and shared among partners. The business model integrates an information service system; which supports all stakeholders with data and information related to equipment operations. The system is illustrated in the case of a small hydropower plant. It clearly exhibits economical; technical; social and ecological benefits of integrating products and services.

Product-service system; Industrial equipment; Remote monitoring