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UXtract – Extraction of Usability Test Results for Scoring Healthcare IT Systems in Procurement

Janne Pitkänen
Department of Computer Science, Aalto University, Finland / Adusso Ltd., Helsinki, Finland

Marko Nieminen
Department of Computer Science, Aalto University, Finland

Matti Pitkäranta
Adusso Ltd., Helsinki, Finland

Johanna Kaipio
Department of Computer Science, Aalto University, Finland

Mari Tyllinen
Department of Computer Science, Aalto University, Finland / Oy Apotti Ab, Helsinki, Finland

Antti K. Haapala
AnttiPatterns, Oulu, Finland

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Ingår i: Proceedings from The 14th Scandinavian Conference on Health Informatics 2016, Gothenburg, Sweden, April 6-7 2016

Linköping Electronic Conference Proceedings 122:6, s. 37-41

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Publicerad: 2016-03-31

ISBN: 978-91-7685-776-2

ISSN: 1650-3686 (tryckt), 1650-3740 (online)

Abstract

”In healthcare IT system procurement we always need to choose the cheapest one.” Do we? In this paper we present a method and a procedure for effective extraction of usability test results for public procurement. Successful procurement necessitates the alternative products to be compared considering their realistic utility. We can significantly contribute to this comparison by measuring usability in a practical way. Our UXtract method enables the extraction of detailed, traceable and commensurate findings for objective evidence. The method extracts structured data straight from the test. Our case in large scale healthcare settings shows that this method is efficient for scoring usability in procurement. We elaborate the results and discuss about the impact and challenges of comparison testing when using it for decision making of multimillion investments on information technology.

Nyckelord

healthcare information system; usability testing; summative evaluation; comparison; public procurement

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