Trials and Tribulations: The Building of a Resilient Organization

Jan Skriver
Resilience AB, Knivsta, Sweden

Ladda ner artikelhttp://www.ep.liu.se/ecp_article/index.en.aspx?issue=023;article=007

Ingår i: Proceedings of the Resilience Engineering Workshop; 25-27 June; 2007; Vadstena; Sweden

Linköping Electronic Conference Proceedings 23:7, s. 43-50

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Publicerad: 2007-07-28


ISSN: 1650-3686 (tryckt), 1650-3740 (online)


Resilience engineering has emerged as a new approach to safety and risk management emphasizing the importance of proactive; anticipative and adaptive organizational behavior thereby distinguishing itself from the traditional approaches of PSA and accident analysis. In contrast to the traditional approaches that frequently artificially separate topics; the approach provides a theoretical synergy of safety and risk management principles that reflect the practitioner’s everyday goals and challenges. This paper sets out to present a case study of the intricacies of building a resilient organization. Focus is on the challenges that may interfere with the creation of a resilient organization; e.g. power struggles; incompatible goals; competence; censorship; business culture; management fads; academic discussions; compromises; campaigns; failure to learn from near-misses and accidents; short term economical versus long term safety goals; and poor corrective actions. The challenges will be discussed and illustrated with examples. Based on the author’s experience building a resilient organization is not easy despite the best intentions.


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