Konferensartikel

The Way from Quality Management System to the National Quality Award

Milan Hutyra
VSB – Technical University of Ostrava, Ostrava-Poruba, Czech Republic

Ladda ner artikelhttp://www.ep.liu.se/ecp_article/index.en.aspx?issue=033;article=047

Ingår i: 11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden

Linköping Electronic Conference Proceedings 33:47, s. 563-570

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Publicerad: 2008-12-09

ISBN:

ISSN: 1650-3686 (tryckt), 1650-3740 (online)

Abstract

VŠB – Technical University of Ostrava (VSB-TUO) is the first and till now the only public university in Czech Republic that is certified according to ISO 9001. One of faculties of VSB -TUO; Faculty of Mechanical Engineering was awarded by Czech Republic National Quality Award 2007 in the category public sector. The contribution describes the way of VSB – TUO from implementation of quality management system to implementation of EFQM Excellence Model as step beyond ISO 9001certification.

Nyckelord

Quality Management System; Self-assessment; EFQM Excellence Model; National Quality Award

Referenser

Centre for Integral Excellence Sheffield Hallam University; (2003); The EFQM Excellence Model- Higher Education Version 2003; Centre for Integral Excellence Sheffield Hallam University.

EFQM; (2003); EFQM Excellence Model; EFQM Brussels Repesentative Office; Belgium ISBN 90-5236-242-4. Internet: <URL: http://www.efqm.org/>

FARANA; R.; (2005); Quality Management System Implementation Process and Experiences (in Czech); In Principia Cybernetica 2005. Ostrava : VŠB-TU Ostrava; 7. – 9. 9. 2005; p. 1 – 10. ISBN 80-248-0773-4.

FARANA; R.; (2006); Quality Management System at the University; In International Conference on Engineering Education and Research “Global Education Interlink”; Puerto Rico; USA; 2006; Volume R2F; pp. 1-4.; ISSN 1562-3580.

HUTYRA; M.; (2006); Quality Management System as the Part of University Management; In 7st International Conference of Quality Managers; Teheran -Iran ; 16-19 July 2006; p. 261- 269; ISBN 964-7834-04-2.

TRIS-EFQM; (2003) ; TRIS-EFQM model version 4.2; - Method for Quality Improvement of Higher Education; TRIS edition ; KHKempen; Kleinhoefstraat 4; B2440 Geel; Bellgium ISBN 9080779725; 116 p.

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