Developing Quality

Sebastian Schlund
Faculty of Civil Engineering, Mechanical Engineering, Safety Engineering University of Wuppertal, Wuppertal, Germany

Nico Müller
Faculty of Civil Engineering, Mechanical Engineering, Safety Engineering University of Wuppertal, Wuppertal, Germany

Ladda ner artikel

Ingår i: 11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden

Linköping Electronic Conference Proceedings 33:64, s. 751-762

Visa mer +

Publicerad: 2008-12-09


ISSN: 1650-3686 (tryckt), 1650-3740 (online)


Purpose: The consequent alignment of organizations efforts on requirements towards customer satisfaction sets out the fundament for corporate success. To achieve this objective; the entire life cycle of a product (PLC – Product Life Cycle) has to be considered as relevant for product development. Within the PLC; requirements appear in different instances. Looking comprehensively at the product development process; it seems straightforward to document the information collected during the life cycles of different products and to make it accessible for future development projects.

Approach: This paper presents an approach to reasonably consider; document and link requirements with requirement-relevant instances in order to achieve an improvement to product development. This approach ensures the use of an up-to-date requirement set at each stage of the entire PLC by instantaneously taking upcoming information into account.

Originality/Value: Although the consequent structuring of requirement-relevant instances allows the selective allocation by relevance; all information is documented so that this provides advantages to subsequent projects. With the “reuse” of requirements; this information comes into focus again and the consequent and structured documentation offers the possibility to improve the initial requirement set and therefore to start with a better information base.

Findings: Employing a continuous consideration of requirements; today’s problems in product development may be resolved and the development process may be adjusted to future needs.


Requirements management; Product development process; Product life cycle


Möhringer; S. (2005): „Entwicklungsmethodik für mechatronische Systeme“; Paderborn: Heinz Nixdorf Institut. (HNI-Verlagsschriftenreihe; 156)

Ehrlenspiel; K. (2003); „Integrierte Produktentwicklung“; Hanser; München

Pahl; G.; Beitz; W.; Feldhusen; J.; Grote; K.H.; (2003): „Konstruktionslehre. Grundlagen erfolgreicher Produktentwicklung – Methoden und Anwendung“; Springer-Verlag; Berlin; Germany

Katz; Gerald M.; (2004); “The Voice of the Customer”; in: Belliveau et al.: The PDMA Toolbook 2 for New Product Development; John Wiley & Sons.

Jockisch; M.; Töllner; A.; Holzmüller; H.H (2007); „Evaluation der Eignung von Methoden der Kundenanforderungserhebung bei komplexen Industrieanlagen“; in: Crostack et al. „Forderungsgerechte Auslegung von intralogistischen Systemen“; 2. Kolloquium; Verlag Praxiswissen; Dortmund

Sitte; J.; Winzer; P. (2007); “Methodic Design of Robot Vision Systems”; in: Proceedings of the 2007 IEEE International Conference on Mechatronics and Automation; Harbin; China. pp. 1758 - 1763Sitte; J.; Winzer; P. (2004); “Mastering complexity in robot design”; in: 2004 IEEE/RSJ International Conference on Intelligent Robots and Systems; Sendai; Japan.

Ullrich; K; Eppinger; S (2003); „Product design and development“; McGraw-Hill; Boston; US

DIN; (2006); “DIN EN ISO 9000:2005 Quality management systems – Fundamentals and vocabulary“; Beuth Verlag; Berlin; Germany

VDI; (2001); VDI guideline 2519-1“Procedures for the compilation of tender and performance specifications”; VDI-Gesellschaft Fördertechnik Materialfluss Logistik; Beuth Verlag; Berlin; Germany

Akao; Y. (1990); “Quality Function Deployment: integrating customer requirements into product design”; Cambridge; US

Winzer; P.; Schlund; S.; Kulig; S.; Rosendahl; J. (2007); „Methodischer Ansatz zur anforderungsgerechten Entwicklung vernetzter mechatronischer Systeme in intralogistischen Anlagen“; in: Crostack et al. „Forderungsgerechte Auslegung von intralgistischen Systemen“; 2. Kolloquium; Verlag Praxiswissen; Dortmund

Crostack; H.-A.; Mathis; J.; Saal; M. (2007); “Entwicklung eines Datenmodells zur Beschreibung von Anforderungen”; in: Crostack et al. „Forderungsgerechte Auslegung von intralogistischen Systemen“; 2. Kolloquium; Verlag Praxiswissen; Dortmund

Jung; C. (2006); „Anforderungsklärung in interdisziplinärer Entwicklungsumgebung“; Verlag Dr. Hut; München

Pfeifer; T. (ed.) (1996): „Wissensbasierte Systeme der Qualitätssicherung: Methoden verteilten Wissens“; Springer; Berlin

Winzer; P.; Sitte; J. (1996); “Measurement of Information Flow for Enterprise Model Building”; in: Proceedings of the 1996 IEEE Conference on Emerging Technologies and Factory Automation (ETFA’96); Hawaii; pp. 378-384.

imu augsburg GmbH & Co. KG (ed.) (2003); „Flussmanagement für Produktionsunternehmen. Material- und Informationsflüsse nachhaltig gestalten; Überreuter; Frankfurt

Braunholz; H. (2006): „Werkzeugentwicklung für informationsflussorientierte Prozess-modelle“; Shaker; Aachen

Müller; N.; Winzer; P. (2006); „Rückverfolgbarkeit mit Hilfe der Informationsflussanalyse - ein Bestandteil der Qualitätssicherung“; in: Gerhard Linß (ed.): Messbare Qualität. Bericht zur GQW-Jahrestagung 2007 -Ilmenau.; Shaker Verlag; Aachen

Heimannsfeld; K. (2001); “Modellbasierte Anforderungen in der Produkt- und Systementwicklung”; Shaker Verlag; Aachen

Gebauer; M. (2001); “Kooperative Produktentwicklung auf der Basis verteilter Anforderungen“; Shaker Verlag; Aachen

Citeringar i Crossref