Design of PSS Revenue Models

T. Sadek
Chair of Engineering Design, Ruhr-University Bochum, Bochum, Germany

M. Steven
Chair of Production Management, Ruhr-University Bochum, Bochum, Germany

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Ingår i: Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Linköping Electronic Conference Proceedings 77:31, s. 245-252

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Publicerad: 2012-10-11

ISBN: 978-91-7393-381-0

ISSN: 1650-3686 (tryckt), 1650-3740 (online)


Often practitioners react deprecatingly to PSS and point out risks in financing and investing. This deviates greatly from the academic perception of PSS. This paper aims at assessing PSS revenue model design to contribute to close this gap. It starts with discussing common PSS that can be found in industrial application. Considering PAT; a PSS revenue model proposed by Kim et al. [4] is used to identify fundamental mechanisms to coordinate the behaviour of PSS-supplier and PSS-customer. Generally applicable findings will be compared to another PSS revenue model which is used in industrial application; namely outsourcing.


Revenue model; performance measure; PSS; outsourcing


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