A PSS Approach in Software Development

Stelian Brad
Research Lab of Competitive Engineering in Design and Development, Technical University of Cluj-Napoca, Romania

Mircea Fulea
Research Lab of Competitive Engineering in Design and Development, Technical University of Cluj-Napoca, Romania

Emilia Brad
Research Lab of Competitive Engineering in Design and Development, Technical University of Cluj-Napoca, Romania

Ladda ner artikel

Ingår i: Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Linköping Electronic Conference Proceedings 77:37, s. 291-298

Visa mer +

Publicerad: 2012-10-11

ISBN: 978-91-7393-381-0

ISSN: 1650-3686 (tryckt), 1650-3740 (online)


Various studies reveal that over ninety percent of new software applications are unsuccessful in bringing the expected value added to their target markets. This is because software producers concentrate mainly on product innovation instead of seeing their software solutions as part of product-service systems. A methodology for concurrent planning and design of software-PSSs against multi-target functions is proposed in this paper. Borders between product and service are marked in a cost-effective way; keeping also a superior balance between customer and producer benefits. The concept is exemplified on a software-PSS related to business excellence assessment and analysis.


Concurrent planning of PSS; new software development; PSS innovative design


[1] Futrell; R.; Shafer; D. and Shafer; L.; 2002; Quality Software Project Management; Prentice Hall.

[2] Barney; S.; Aurum; A. and Wohlin; C.; 2008; A Product Management Challenge: Creating Software Product Value Through Requirements Selection; Journal of Systems Architecture; 54: 576-593.

[3] Agarwal; N. and Rathod U.; 2006; Defining “Success” for Software Projects: An Exploratory Revelation; International Journal of Project Management; 24: 358- 370.

[4] Petter; S.; 2008; Managing User Expectations on Software Projects: Lessons from the Trenches; International Journal of Project Management; 26: 700- 712.

[5] Juristo; N.; Moreno; A.M. and Sanchez-Segura; M-I.; 2007; Analyzing the Impact of Usability on Software Design; The Journal of Systems and Software; 80: 1506-1516.

[6] Mantere; T. and Alander; J.T.; 2005; Evolutionary Software Engineering; a Review; Applied Soft Computing; 5: 315-331.

[7] Pereira; J.; Cerpa; N.; Verner; J.; Rivas; M. and Procaccino; J.D.; 2008; What Do Software Practitioners Really Think About Project Success: Cross-Cultural Comparison; The Journal of Systems and Software; 81: 897-907.

[8] Xie; G.; Zhang; J. and Lai; K.K.; 2006; Risk Avoidance in Bidding for Software Projects Based on Life Cycle Management Theory; International Journal of Project Management; 24: 516-521.

[9] Jung; H.W.; 2007; Validating the External Quality Subcharacteristics of Software Products According to ISO/IEC 9126; Computer Standards & Interfaces; 29: 653–661.

[10] Zhang; X. and Pham; H.; 2006; Software Field Failure Rate Prediction before Software Deployment; The Journal of Systems and Software; 79: 291-300.

[11] Bitzer; J.; 2004; Commercial versus Open Source Software: The Role of Product Heterogeneity in Competition; Economic Systems; 28: 369-381.

[12] Liu; J.Y.C.; Chen; V.J.; Chan; C.L. and Lie; T.; 2008; The Impact of Software Process Standardization onSoftware Flexibility and Project Management Performance: Control Theory Perspective; Information and Software Technology; 50: 889-896.

[13] Ajila; S.A. and Wu; D.; 2007; Empirical Study of the Effects of Open Source Adoption on Software Development Economics; The Journal of Systems and Software; 80: 1517-1529.

[14] Verner; J.M.; Evanco; W.M. and Cerpa; N.; 2007; State of the Practice: An Exploratory Analysis of Schedule Estimation and Software Project Success Prediction; Information and Software Technology; 49: 181-193.

[15] Aurich; J.C.; Fuchs; C. and Wagenknecht; C.; 2006; Life Cycle Oriented Design of Technical Product- Service Systems; Journal of Cleaner Production; 14: 1480-1494.

[16] Aramand; M.; 2008; Software Products and Services are High Tech? New Product Development Strategy for Software Products and Services; Technovation; 28: 154-160.

[17] Yang; X.; Moore; P.; Pu; J-S. and Wong; C-B.; 2009; A Practical Methodology for Realizing Product Service Systems for Consumer Products; Computers & Industrial Engineering; 56: 224-235.

[18] Morelli; N.; 2006; Developing New Product Service Systems (PSS): Methodologies and Operational Tools; Journal of Cleaner Production; 14: 1495-1501.

[19] Stamelos; I.; 2009; Software Project Management Anti- Patterns; The Journal of Systems and Software; article in press.

[20] Han; W-M. and Huang; S-J.; 2007; An Empirical Analysis of Risk Components and Performance on Software Projects; The Journal of Systems and Software; 80:42-50.

[21] Lenfle; S. and Midler; C.; 2009; The Launch of Innovative Product-Related Services: Lessons from Automotive Telematics; Research Policy; 38: 156-169.

[22] Yang; X.; Moore; P. and Chong; S.K.; 2009; Intelligent Products: From Lifecycle Data Acquisition to Enabling Product-Related Services; Computers in Industry; 60: 184-194.

[23] Shimoura; Y.; Hara; T. and Arai; T.; 2009; A Unified Representation Scheme for Effective PSS Development; CIRP Annals: Manufacturing Technology; 58: 379-382.

[24] Büyüközkan; G.; Ertay; T.; Kahraman; C. and Ruan; D.; 2004; Determining the Importance Weights for the Design Requirements in the House of Quality Using the Fuzzy Analytic Network Approach; International Journal of Intelligent Systems; 19: 443-461.

[25] Wang; H.; Xie; M. and Goh; T.; 1998; A Comparative Study of the Prioritization Matrix Method and the Analytic Hierarchy Process Technique in Quality Function Deployment; Total Quality Management; 9: 421-430.

[26] Akao; Y. and Mazur; G.H.; 2003; The Leading Edge in QFD: Past; Present and Future; International Journal of Quality & Reliability Management; 20: 20-35.

[27] Altshuller; G.; 2000; The Innovation Algorithm: TRIZ; Technical Innovation Centre.

[28] Brad; S.; 2008; Complex System Design Technique; International Journal of Production Research; 46: 5979- 6008.

Citeringar i Crossref