Exploring Lightweight Knowledge Sharing Technologies for Functional Product Development

K. Chirumalla

M. Bertoni

A. Larsson

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Ingår i: Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Linköping Electronic Conference Proceedings 77:44, s. 347-354

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Publicerad: 2012-10-11

ISBN: 978-91-7393-381-0

ISSN: 1650-3686 (tryckt), 1650-3740 (online)


Moving away from offering just physical artifacts to becoming providers of functional products; or Product Service Systems (PSS); implies inevitable changes in the way engineering knowledge is identified and shared in a cross company environment. Capturing downstream knowledge assets and making them available to cross-functional teams becomes crucial to approach ill-defined problems in PSS design. The purpose of this paper is to investigate how Web 2.0-based knowledge sharing technologies may be used to support the design of functional products. The article; drawing on data from several industrial development projects in various segments; introduces the concept of “lightweight technologies” as a means to lower the threshold related to the sharing of downstream engineering knowledge assets. The paper points out potential benefits and challenges related to the adoption of a lightweight approach and provides examples of how tools like wikis; blogs or social bookmarking may be used to support functional product engineers.


Product Service Systems; Functional Product Development; Knowledge Sharing; Engineering 2.0; Lightweight technologies; Cross-functional teams


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