Impact of Uncertainty on Industrial Product-Service System Delivery

J. A. Erkoyuncu
Decision Engineering Centre, Cranfield University, Bedfordshire, UK

R. Roy
Decision Engineering Centre, Cranfield University, Bedfordshire, UK

E. Shehab
Decision Engineering Centre, Cranfield University, Bedfordshire, UK

K. Cheruvu
Decision Engineering Centre, Cranfield University, Bedfordshire, UK

A. Gath
BAE Systems, Insyte, Newport Road, Cowes, Isle of Wight

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Ingår i: Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Linköping Electronic Conference Proceedings 77:62, s. 481-487

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Publicerad: 2012-10-11

ISBN: 978-91-7393-381-0

ISSN: 1650-3686 (tryckt), 1650-3740 (online)


Sufficient consideration of uncertainties is essential for successful Industrial Product Service Systems (IPS2) delivery; due to their potential impact over cost; schedule and performance. The paper serves the purpose of structuring complexity in IPS2 delivery by presenting the main categories and types of uncertainties and their impact on the delivery of IPS2. Detailed description of the uncertainties and their influence on one another is explained. Additionally; the paper defines the complexity implications of these uncertainties on the IPS2 delivery. The findings have been derived from the industrial interactions with four major organisations in the defence and aerospace industries and critically analysing the literature.


Industrial Product-Service Systems; availability contracts; delivery; uncertainty; impact


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