Building Networks for Delivering Integrated Product-Service Offerings (IPSOs)

M. A. Abdullah
Integrated Product Development, Department of Machine Design, KTH, Royal Institute of Technology, Stockholm, Sweden

A. Öhrwall Rönnbäck
Department of Management and Engineering, Linköping University, Sweden

G. Ölundh Sandström
Integrated Product Development, Department of Machine Design, KTH, Royal Institute of Technology, Stockholm, Sweden

Ladda ner artikel

Ingår i: Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Linköping Electronic Conference Proceedings 77:64, s. 499-506

Visa mer +

Publicerad: 2012-10-11

ISBN: 978-91-7393-381-0

ISSN: 1650-3686 (tryckt), 1650-3740 (online)


The paper describes the effect of forming business networks and collaborations for the purpose of developing an Integrated Product-Service Offering (IPSO) using the Product/Service Systems (PSS). The research method is an in-depth case study of a joint venture formed by four companies developing a new technology for chemical extraction from water sludge waste within the pulp and paper industry. Combining literature from PSS; network theories and collaborative product development; this paper puts forward the benefits for SMEs to collaborate in business networks and produce IPSOs when introducing a new technology in an emerging market. The case study shows that working towards the new market would not have been possible if each party acted individually or maintained their traditional buyer-supplier-operator roles; and that IPSOs can reduce the business risk.


Product/Service Systems (PSS); Business-driven Networks; Collaborative Product Development (CPD)


[1] ITPS; 2007a; Svenskt näringsliv i en globaliserad värld - Effekter av internationaliseringen på produktivitet och sysselsättning. Rapport A2007:004 av Hansson P.; Karpaty P.; Lindvert M.; Lundberg L.; Poldahl A.; Yun L. för Institutet för Tillväxtpolitiska Studier (ITPS).

[2] Dagens Industri; 2007; published Aug 25; 2007.

[3] Öhrwall Rönnbäck; A.; 2002; Interorganisational IT Support for Collaborative Product Development; dissertation IMIE no 59; EKI no 54; Linköpings universitet.

[4] VINNOVA; 2007; Innovativa små och medelstora företag – Sveriges framtid. Strategi från VINNOVA för ökad innovionskraft; VINNOVA Policy; Rapport VP 2007:01 av Jan Edling; Kenth Hermansson; Rolf Nilsson och Jenni Nordborg.

[5] Lindholm Dahlstrand; Å.; 1997; Growth and inventiveness in technology-based spin-off firms; Research Policy; 26: 331-344.

[6] Yin; R. K; 1994; Case Study Research: Design and Methods (2nd ed.); Sage Publications; London; UK.

[7] Ölundh; G.; 2003; Environmental and Development Perspectives of Functional Sales; Licentiate Thesis; Royal Institute of Technology; KTH; Sweden.

[8] Mont; O. K.; 2002; Clarifying the concept of productservice system; Journal of Cleaner Production; 10: 237-245.

[9] Oliva; R.; Kallenberg; R.; 2003; Managing the Transition from Products to Services; International Journal of Science Industry Management; 14(2): 160-172.

[10] Håkansson; H.; Snehota; I.; 1989; No Business is an Island: The Network Concept of Business Strategy; Scandinavian Journal Management; 5(3): 187-200.

[11] McDonald; F.; Vertova; G.; 2001; Geographical Concentration and Competitiveness in the European Union. European Business Review; 13(3): 157-165.

[12] O’Donnell; A. et al.; 2001; The Network Construct in Entrepreneurship Research : A Review and Critique; Management Decision 39(9): 749-760.

[13] Pöyhönen; A.; Smedlund; A.; 2004; Assessing Intellectual Capital Creation in Regional Clusters; Journal of Intellectual Capital; 5(3): 351-365.

[14] Karathanos; P. H.; 1994; Communication Network Analysis and Dysfunctional Organisational Coalition; Management Decision; 32(9): 15-19.

[15] Nohria; N.; & Eccles; R. G. (1992); (Eds.) “Networks and Organisations” (Boston; Mass.: Harvard Business School Press). (In) Child; J. and Faulkner; D. (1998); “Strategies of Cooperation: Managing Alliances; Networks and Joint Ventures”; (Oxford: Oxford University Press).

[16] Maglio; P. P.; Spohrer; J.; 2008; Fundamentals of Service Science; Journal of the Academic Marketing Science; 36:18-20.

[17] Vargo; S. L.; Lusch; R. F.; 2008; Service-dominant Logic: Continuing the Evolution; Journal of Academic Marketing Science; 36:1-10.

[18] Lindahl; M.; Sundin E.; Öhrwall Rönnbäck A.; Ölundh Sandström G. (2009); Integrated Product Service Engineering (IPSE) project – Final report. 2009; Department of Management and Engineering; Linköping University: Linköping. VINNOVA.

[19] UNEP; 2002; Product Service Systems and Sustainability. Opportunities for Sustainable Solutions. UNEP-DTIE:Paris.

[20] Sundin; E. et al.; 2009; Conference: IPS2 - CIRP Industrial Product-Service Systems Conference 2009; Cranfield; United Kingdom; April 1; 2009 - April 2; 2009.

[21] Baines; T. S. et al.; 2007; State-of-art in Product- Service System; J. Engineering Manufacture; 221(B): 1543-1552.

Citeringar i Crossref