Product-Service Systems across Industry Sectors: Future Research Needs and Challenges

C. Durugbo
School of Applied Sciences, Cranfield University, United Kingdom

O. Bankole
School of Applied Sciences, Cranfield University, United Kingdom

J.A. Erkoyuncu
School of Applied Sciences, Cranfield University, United Kingdom

A. Tiwari
School of Applied Sciences, Cranfield University, United Kingdom

J.R. Alcock
School of Applied Sciences, Cranfield University, United Kingdom

R. Roy
School of Applied Sciences, Cranfield University, United Kingdom

E. Shehab
School of Applied Sciences, Cranfield University, United Kingdom

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Ingår i: Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden

Linköping Electronic Conference Proceedings 77:69, s. 535-542

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Publicerad: 2012-10-11

ISBN: 978-91-7393-381-0

ISSN: 1650-3686 (tryckt), 1650-3740 (online)


This paper explores the current research in Product-Service Systems (PSS) across various industries such as industrials; basic materials; utilities; and financials; based on the Industry Classification Benchmark (ICB). PSS elements are identified within each industry in terms of tangible and intangible elements of products and services. Based on this identification; the differences in PSS delivery across industry sectors are defined based on two sources namely (i) actors; relationships; and networks; and (ii) delivery packages. Founded on the differences identified; the paper explains future research needs and challenges with focus on the scope of PSS; intra- and inter- sector flows and interactions between actors involved in PSS delivery and PSS design.


Product-Service Systems; Value creation; Industry production; Benchmark; Networks


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