Publicerad: 2014-06-25
ISBN: 978-91-7519-280-2
ISSN: 1650-3686 (tryckt), 1650-3740 (online)
International Development is concerned with the provision of public services and development programmes in contexts where resources are scarce and states are often fragile. Service design has much to offer the kinds of problems faced by International Development organisations. In this paper; we open a conversation about the need for; and application of; Service Design in International Development; focusing on two of its core principles; collaboration and user-centeredness. We also unpack some problematics that need attention when applying a Service Design approach to International Development programming.
Service Design; International Development; collaboration; user-centred; social innovation
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