Structural Comparison of Impression about a Character- Agent Derived from Users Empathy

Keiichi Muramatsu
Faculty of Human Sciences, Waseda University, Japan

Tatsunori Matsui
Faculty of Human Sciences, Waseda University, Japan

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Ingår i: KEER2014. Proceedings of the 5th Kanesi Engineering and Emotion Research; International Conference; Linköping; Sweden; June 11-13

Linköping Electronic Conference Proceedings 100:38, s. 473-480

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Publicerad: 2014-06-11

ISBN: 978-91-7519-276-5

ISSN: 1650-3686 (tryckt), 1650-3740 (online)


In today’s information-communication society; it is important to establish a good relationship between humans and computers. Several human-agent interaction studies have succeeded in creating a more profound relationship with people; such as fostering empathy with agents. However; none of these studies has examined how human empathy is affected from the impressions formed about agents. We conducted an experiment to collect emotional response to a character-agent from participants. Then; we compared attitude structure to the agent between empathic and non-empathic groups of the participants. The results show that empathic participants evaluated the character-agent from various aspects and did not bestow low scores; unlike non-empathic participants.


Human-Agent Interaction; Character-agents; Empathy; Impressions.


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