Konferensartikel

Quality Standards and Reputation in HE

Cleopatra Deliou
Athens University of Economics and Business (AUEB), Greece

Ladda ner artikelhttp://www.ep.liu.se/ecp_article/index.en.aspx?issue=026;article=108

Ingår i: 10th QMOD Conference. Quality Management and Organiqatinal Development. Our Dreams of Excellence; 18-20 June; 2007 in Helsingborg; Sweden

Linköping Electronic Conference Proceedings 26:108, s.

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Publicerad: 2008-02-15

ISBN:

ISSN: 1650-3686 (tryckt), 1650-3740 (online)

Abstract

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Nyckelord

Service Quality; Reputation; TQM; ISO 9001:2000; EFQM Model

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