Wage Administration in Total Quality Management

Povilas Vanagas
Quality Management Department Kaunas, University of Technology Kaunas, Lithuania

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Ingår i: 11th QMOD Conference. Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence; 20-22 August; 2008 in Helsingborg; Sweden

Linköping Electronic Conference Proceedings 33:51, s. 613-624

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Publicerad: 2008-12-09


ISSN: 1650-3686 (tryckt), 1650-3740 (online)


Purpose: This study aims to examine the wage administration system that could be able to motivate the employees to pursue quality. The goal of the research is to design this kind of wage administration system.

Design /methodology/ approach: The paper is based on the research results used worldwide for wage and salary administration systems and on their adaptation to the TQM methodology; also on the experiences of implementation of wage and salary administration systems as a personnel motivating method to achieve quality in Lithuanian companies.

Findings: The necessity of special wage administration system in total quality management was proved. The expedience of joint method for assessing all carried work in an organization was reasoned. The expedience of unified wage administration system in total quality management was reasoned. The unified wage administration system that motivates employees to pursue quality was prepared.

Originality/value: This study contributes to examine the wage administration system from the perspective of motivation employees to pursue quality. The findings of this study are useful in providing managerial implications for company administrators to make the wage administration system as a method of motivation to pursue quality.


TQM; wage administration; motivation; job evaluation


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