Online Health Care Communication in Denmark: Changing the Playing Field?

Kim Normann Andersen
Center for Organization, Management, and Administration (COMA)/Department of Political Science, Aalborg University, Denmark

Jeppe Agger Nielsen
Center for Organization, Management, and Administration (COMA)/Department of Political Science, Aalborg University, Denmark

Soonhee Kim
Department of Public Administration and International Affairs/Maxwell School, Syracuse University, New York, USA

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Ingår i: Scandinavian Conference on Health Informatics 2013; Copenhagen; Denmark; August 20; 2013

Linköping Electronic Conference Proceedings 91:1, s. 1-5

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Publicerad: 2013-08-21

ISBN: 978-91-7519-518-6

ISSN: 1650-3686 (tryckt), 1650-3740 (online)


This paper brings forward five propositions on the use of online communication in health care; its potential impacts on efficiency and effectiveness in health care; and which role government should play in moving forward the use of online communication. In the paper; each of the five propositions is illustrated with point of departure in the Danish health sector.


IT in health care; social media; online consulta-tions; health care costs; digital divide


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