Publicerad: 2014-06-25
ISBN: 978-91-7519-280-2
ISSN: 1650-3686 (tryckt), 1650-3740 (online)
Natural disasters are predicted to become more frequent and severe. Building on Sangiorgi’s (2011) principles for transformative practices in service design; the paper discusses a case study of working with communities and emergency agencies in Australia over a five-year period and the process of designing their adaptive capacities for collective and continuous development in strengthening resilience. When transition of intention and ownership is critical in sustaining any community work; what can be enabled in others and ‘let go’ in the process of doing design? By following the passage of methods through people’s practices; the paper tells the story of how the methods were adapted; embedded and enacted through those who were part of the fabric of change. What were being ‘designed’ were not just a service performance but people’s adaptive capacity for survival as well as the practices of those who attempted to enable transformation.
Akama; Y. (2012). A ’way of being’: Zen and the art of being a human-centred practitioner.
Design Philosophy Papers; 1; 1-10.
Akama; Y.; Chaplin; S.; & Fairbrother; P. (2013). Social Networks and bushfire preparedness;
Proceedings of the International Conference on Risk-informed Disaster Management: Planning for
Response; Recover and Resilience; Queensland University of Technology; Brisbane; Australia.
Akama; Y.; & Prendiville; A. (2013). Embodying; enacting and entangling design: a
phenomenological view to co-designing services. Swedish Design Research Journal; 1; 29-40.
Akama; Y.; & Light; A. (2012). A candour in reporting: designing dexterously for fire
preparedness. Proceedings of CHI 2012: ACM digital library.
Akama; Y.; & Ivanka; T. (2010.). What community? Facilitating awareness of ‘community’
through Playful Triggers. Proceedings of the Participatory Design 2010; Sydney; Australia.:ACM
digital library.
Blake; T. (2001). A dumping ground: a history of the Cherbourg Settlement. St Lucia; Queensland:
University of Queensland Press.
Burns; C.; Cottam; H.; Vanstone; C.; & Winhall; J. (2006). RED paper 02: Transformation design;
The Design Council; London.
DiSalvo; C.; Clement; A.; & Pipek; V. (2013). Communities: Participatory Design for; with
and by communities. In J. Simonsen & T. Robertson (Eds.); Routledge International
Handbook of Participatory Design (pp. 182-209). London and New York: Routledge.
Hughes; L. and W. Steffen (2013). Be Prepared: Climate Change and the Australian Bushfire Threat;
Climate Council of Australia. Retrieved from
http://www.climatecouncil.org.au/uploads/c597d19c0ab18366cfbf7b9f6235ef7c.pdf
Kiem; M. (2013). If political design changed anything they’d make it illegal. Design Philosophy
Papers; 1; 1-8.
Le Dantec; C. A.; & Disalvo; C. (2013). Infrastructuring and the formation of publics in
participatory design. Social Studies of Science; 43(2); 241-264.
Light; A.; & Akama; Y. (2012). The human touch: from method to participatory practice in
facilitating design with communities. Proceedings of the Participatory Design 2012; Roskilde;
Denmark.
Manzini; E. (2010). Small; local; open and connected: Design for social innovation and
sustainability. The Journal of Design Strategies; 4(1); 8-11.
Meroni; A.; & Sangiorgi; D. (2011). Design for services. Farnham; England: Gower.
Pink; S. (2008). Re-thinking Contemporary Activism: From Community to Emplaced
Sociality. Ethnos; 73(2); 163-188.
Polaine; A.; Løvlie; L.; & Reason; B. (2013). Service Design: From Insight to Implementation. New
York: Rosenfeld Media.
Sangiorgi; D. (2011). Transformative Services and Transformation Design. International
Journal of Design; 5(2); 29-40.
Schein; E. H. (1996). Kurt Lewin’s change theory in the field and in the classroom: Notes
toward a model of managed learning. Systems Practice; 9(1); 27-47.
Stickdorn; M.; & Schneider; J. (2010). This is service design thinking. Amsterdam: BIS Publishers.
Teague; B.; McLeod; R.; & Pascoe; S. (2010) Victorian Bushfires Royal Commission Final Report
Summary. Melbourne; Australia: Parliament of Victoria.
