Networked Collaboration Canvas: How can Service Design facilitate Networked Collaboration?

Lilian Henze
ID-StudioLab, Delft University of Technology, Delft, the Netherlands

Ingrid Mulder
ID-StudioLab, Delft University of Technology, Delft / Creating 010, Rotterdam University, Rotterdam, the Netherlands

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Ingår i: ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014

Linköping Electronic Conference Proceedings 99:49, s. 451-453

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Publicerad: 2014-06-25

ISBN: 978-91-7519-280-2

ISSN: 1650-3686 (tryckt), 1650-3740 (online)


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Henze; L.; Mulder; I.; Stappers; P.J.; & Rezaei; B. (2012). Right Service & Service Right; how collaborating heterogeneous networks at the front end of service development benefit the process to get the service right (pp. 83-92). In: Proceedings of third Service Design and Service Innovation conference; ServDes.2012. Linköping Electronic Conference Proceedings; 67. Linköping; Sweden: Linköping University Electronic Press.

Henze; L.; Mulder; I.; & Stappers; P.J. (2013). Understanding networked collaboration: fields and patches of interactions. In: Cunningham; S.W.; Salimi; N.; Ortt; R.; Rezaei; J.; & B.R. Katzy (eds.). Conference Proceedings of the IEEE Technology Management Conference 2013 & 19th ICE Conference; 24-26th June 2013; The Hague; The Netherlands.

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