Design for Social Innovation: Building a Framework of Connection Between Design and Social Innovation

Beatrice Villari
Politecnico di Milano, Italy

Marzia Mortati
Politecnico di Milano, Italy

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Ingår i: ServDes.2014 Service Future; Proceedings of the fourth Service Design and Service Innovation Conference; Lancaster University; United Kingdom; 9-11 April 2014

Linköping Electronic Conference Proceedings 99:8, s. 79-88

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Publicerad: 2014-06-25

ISBN: 978-91-7519-280-2

ISSN: 1650-3686 (tryckt), 1650-3740 (online)


The paper discusses the connections between social innovation and design practice/research outlining possible challenges for innovating in the service field. Social Innovation is one of the most promising frameworks for delivering service innovation that is receiving increasing attention from governments; academy; and businesses alike. Design is described as a privileged path to innovation; because it can establish a link with creativity and outline more efficient processes. The paper aims to provide a platform for discussion and learning that can ground a connection between the two topics. Moreover; it offers a critique of what has been achieved while highlighting the main questions for future development.


social innovation; service innovation; collaborating; participating; networking


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