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Authors: Lars Ahrenberg, Nils Dahlbäck, Arne Jönsson and Åke Thurée
Article title: Customizing Interaction for Natural Language Interfaces
Publ. type: Article
Volume: 1
Article No: 1
Language: English
Abstract [en]: Habitability and robustness have been noted as important qualities of natural-language interfaces. In this paper we discuss how these requirements can be met, in particular as regards the system's ability to support a coherent and smooth dialogue. The discussion is based on current work on customizing a dialogue system for three different applications.
   We adopt a sublanguage approach to the problem and propose a method for customization combining bottom-up use of empirical data with a global pragmatic analysis of a given application. Finally, we suggest three design principles that have emerged from our work called the sublanguage principle, the asymmetry principle and the quantity principle.
Publisher: Linköping University Electronic Press
Year: 1996
Available: 1996-10-01
No. of pages: 22
Series: Linköping Electronic Articles in Computer and Information Science
ISSN: 1401-9841

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